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Knowledgebase : General Information
If a session is cancelled due to adverse weather, your tickets will be automatically converted to a voucher redeemable for the same ticket type at a future session in that season. You must retain your original tickets (vouchers) in order to re-book to ano...
Please contact the Venue Manager before you leave the cinema to report any lost items and leave your details with them. If you realise you have lost something after you have left the cinema, please fill out the Lost Property contact form [http://moonlight...
Please note that Moonlight Venues are now CASHLESS. Please make sure to bring along your credit card, debit card or gift card to purchase food and beverage or bean beds on site.  Even if it’s been a beautiful Summer day, the parks can get chilly once the...
When you purchase tickets, you will receive one Print@Home Receipt to the email provided. Simply distribute this page to any guests who will be arriving separately. When you enter the venue, let the gate attendant know you are arriving at different time...
You're more than welcome to bring your baby, they do not need a ticket. Please ensure that any prams are folded away during the movie, so as not to obstruct the view of the people sitting around you. We thank you for respecting other patrons by settling a...
You're welcome to bring low beach chairs (without legs), cushions, blankets and rugs. Bean beds are available to hire on site for $9 but are LIMITED, especially on busy nights. If it's necessary for you to bring a full-height chair, you will be directed...
Please check the information for your nearest Moonlight Cinema: ADELAIDE: You are most welcome to BYO food and alcohol. There is also a licensed bar at the venue. BRISBANE: BYO alcohol is NOT AVAILABLE in Brisbane, but you are welcome to bring your ow...
There is no way to pre-book a Bean Bed. Make sure you turn up early to secure one - on busy nights they do sell out! Please note that Moonlight Venues are now CASHLESS. Please make sure to bring along your credit card, debit card or gift card to purchase ...
Moonlight venues are largely smoke-free. However, every venue has a designated smoking area. Any person wishing to smoke is required to enter the designated smoking area.     Key words: smoking
Please see below for information on each venue's disability access:  SYDNEY: DISABLED TOILET: Yes. WHEELCHAIR VIEWING AREA: Yes. PAVED PATHWAYS: Yes. Patrons may take advantage of paved pathways to most areas on site, including Food & Beverage truc...
A child ticket is required for children from 3-15 years of age. Babies and children up to 2 years old will be granted free entry. GOLD GRASS: If you wish to hold your baby or child on your lap for the duration of the movie, they do not need a Gold Grass...
You may bring dogs to the MELBOURNE, SYDNEY, BRISBANE & ADELAIDE Moonlight Cinema venues*. Dogs are allowed in all seating areas - including Gold Grass and The Connoisseur Lounge. There are a few rules to abide by when bringing a dog into the venue: ...
If you’re hungry or thirsty Moonlight’s got you covered with a range of onsite catering options. Every city is different, so make sure you check the BYO GUIDELINES [HTTP://MOONLIGHT.KAYAKO.COM/KNOWLEDGEBASE/ARTICLE/VIEW/47/0/CAN-I-BYO-ALCOHOL] for your ci...
Food and beverage items purchased with your tickets online will appear on your Print-at-Home under your tickets. To collect your order, all you need to do is bring your Print-at-Home ticket (either printed or on a smartphone/device) to the food truck on s...
ADELAIDE: Adelaide’s Moonlight Cinema is located at Botanic Park (adjacent to Adelaide Botanic Garden), Hackney Road Adelaide. By public transport: Take a train to North Terrace Station in the city. Take the 99cx City Loop service bus (which leaves fr...
We thank you for your patience and understanding on inclement days, and can assure you that our Venue Manager is monitoring the weather conditions on the ground. The Venue Manager is the only person who can make the decision to cancel, as they are experie...
If you're interested in summer work at any of our Moonlight sites, you can send your resume through to us via our recruitment page https://www.totallyintoit.com.au/ [https://www.totallyintoit.com.au/]. Applications will open and be considered shortly befo...
Parking information for your nearest Moonlight Cinema venue: --- ADELAIDE: Parking is available on Plane Tree Drive and Hackney Road. Venue Info & Map [http://www.moonlight.com.au/adelaide/location/] BRISBANE: There is limited on-street metered park...
Our 2018/19 Summer Season dates for each city are: BRISBANE: Thursday 29th November 2018 - Sunday 31st March 2019 MELBOURNE: Thursday 29th November 2018 - Sunday 31st March 2019 SYDNEY: Thursday 29th November 2018 - Sunday 31st March 2019 PERTH: Saturda...
Yes, we encourage you to bring something to keep warm and dry, just in case there are patches of rain. The temperature can drop at night, especially in parkland. Please try to keep umbrellas folded away during the movie, so as not to block the view of the...
If your screening has been cancelled due to a technical failure or the temporary closure of the venue, please retain your tickets. An email will be sent to you containing instructions regarding refunds or exchanges. If you purchased tickets at the Box Off...
Snag a spot on the grass and have a picnic! Bean Beds are available for hire at the venue for $9. Alternatively you can bring low beach chairs (without legs), cushions, blankets and rugs. If it's necessary for you to bring a full-height chair, you will ...
Moonlight is pleased to offer a number of "Advance Screenings" over the summer season. This means that you get to see brand new movies before they are officially released in the cinemas. If you see this label on any of our screenings, it simply means th...
The Connoisseur Lounge is an area where you can relax and enjoy the movies under the stars. Ticket price includes a reserved bean bed in a prime area. There is no wait service to this area (as there is in Gold Grass) but you’re welcome to visit our fully ...
Gold Grass is a matter of lights, camera, inaction! It’s the easiest, most relaxing way to enjoy Moonlight Cinema and soak up the garden ambience. A Gold Grass ticket includes entry and a reserved bean bed in a premium viewing location on the lawn and y...
NO FREE TICKETS or NFT is a restriction placed by film distribution companies on some newly released movies. Until this restriction is lifted, no complimentary or free passes can be used for these films. The NFT restriction does not apply to pre-paid vouc...
If a session is cancelled due to adverse weather, your tickets will be automatically converted to a voucher redeemable for the same ticket type at a future session in that season. You must retain your original tickets (vouchers) in order to re-book to ano...
We’ve listened to the people which is why we’re playing selected classic or 'Fan Favourite' films as voted by you this season of Moonlight.  The Fan Favourite's for the first program release include: - Love Actually (Dec 19) - Dirty Dancing (Jan 9) ...
A Family Pass is valid for 2 x Adults and 2 x Children or 1 x Adult and 3 x Children admission to the same session. Family Passes are available for select G or PG classified films only, which will appear with a "FAMILY FILM" tag on the website. Child admi...
We suggest arriving early to grab a spot on the lawn. Give yourself time to relax and enjoy something from our onsite catering before the film. Please check the GATE OPENING TIMES for your nearest Moonlight Cinema venue: ADELAIDE: 7:00pm BRISBANE: 5:...
Moonlight is an outdoor cinema, and the parks can get chilly once the sun goes down! Be prepared and pack a jumper just in case. Layer up and/or bring a blanket to snuggle under, and you'll have a cosy night.
As Moonlight is an outdoor venue, we can't screen until the stars come out. This means that screening times will vary in each city, according to sunset. Please check the approximate start times for your nearest Moonlight Cinema venue:   ADELAIDE: Gate...